Returns and Adjustments
Engraved items cannot be returned.
Items can be exchanged only if:
- There is a defect in the product or if it is not the correct item.
- We have made the engraving mistake.
No product can be exchanged without prior authorization. All claims must be made within 5 days of receiving the package. You may call, fax or email us. You must include a copy of our packing slip showing the original order and engraving instructions. All replacements will be sent without additional freight charges.
For authorization, please email sales@everythingengravable.com
or call us at (847) 374-0373
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