Returns and Adjustments

Engraved items cannot be returned.

Items can be exchanged only if:

• There is a defect in the product or if it is not the correct item.
• We have made the engraving mistake.

No product can be exchanged without prior authorization. All claims must be made within 5 days of receiving the package. You may call, fax or email us. You must include a copy of our packing slip showing the original order and engraving instructions. All replacements will be sent without additional freight charges.

For authorization, please email sales@everythingengravable.com

or call us at (847) 374-0373