Frequently Asked Questions  

 

  • Do you have a help file ?

    Yes we do.  We provide links to additional instructions as it may be needed on a per product basis

  • How do I obtain support?  

    You can:

    click the link if provided on the product page, or to

    send your question by email click here 

     

  • Do you provide phone support?

    Yes.  We provide phone support to all customers. To call us click here. To have us phone you, first create an email.    Leave your phone number and the best time to reach you.  Our support representatives will then call you back.  Click here to request a call.

     

  • Why was my charge card declined?

    There are many reasons most can be resolved by going back to the checkout page and clicking on the declined card link that applies to your situation.  You can also click here

  • what shipping methods are used?

    Depending on the size of the order we ship USPS 3 day priority mail or UPS ground.

    All shipping charges shown are for the Continental United States.  Shipments to other countries will incur additional charges. You will be notified by email the additional amount and the secure link for your charge information

     

  • What does "in process" mean? 

     

    Orders are placed "in process" to be engraved packed and shipped based on when it was received. Times vary depending on availability, time of year, and current work load. Times are 3 to 10 business days.  On rare occasions you will be notified if delivery will take longer than 10 days.

     

  •  Will I be notified when my package is shipped?

    Yes, your entire order receipt is emailed and  will contain an area that looks like this:

    Shipping

    Items: EL86917
    Weight: 1.00 lbs
    Method: Flat Rate Shipping
    Source:  Default Location (60015 Illinois, United States)
    Tracking Number: 0308 0070 0000 8944 8180

     

     

  • Is my personal information secure?

     

    We process your purchase using either First Data or PayPal Secure Socket Layer (SSL) technology to keep your information safe. When you send a payment, we don't receive sensitive financial information such as credit card or bank account numbers. You don't have to worry about unsecured data transfer.

     

  • First time buyer discount

     

    Find out why our customers are repeat customers.

    Sign up and receive 10% off your first order

     Enter the code "newmember" at check out 

     

  •  Select your Fonts first:

      

    Download and fill out this form completely.   There is room for more than one item and  sketch if needed.  Call if you have questions 847-374-0373

    select a font  from this group

     

    Make two copies one to keep with your item and one to email to paul@everythingengravable.com  When you drop your engraving at the office 

    Office center of Gurnee

    1800 Nations Dr # 117, Gurnee, IL 60031

    Open Monday - Friday 9 am - 4:30 pm

     

 

Have an Item You Want Engraved or Personalized? 

We offer engraving service for your personal items not purchased from us.

 Send an Email explaining  you engraving need and a picture of your item to paul@everythingengravable.com

Engraving Service in Multiple Languages 

We can engrave your message in many languages! English, Spanish, Russian, Hebrew, Hindi, and more! Please inquire

 

We Engrave nearly ANY type of material, such as metal, wood, glass, leather, leatherette, bibles, books, portfolios, handbags and more.

 

We cannot offer same-day service. However, we do a pretty good job of getting items engraved accurately and shipped to you fast. If you have questions please call if the line is busy leave a message and we call you back. We respond to email and phone calls five days a week. Send email to paul@everythingengravable.com or call 847 374 0373

 

We are an internet business only for more than 20 years! We do not have a local showroom

 

Engraved wedding gifts for women, men and children. personalized gifts for the bride and groom. Corporate logo gifts and awards. Personalized children's gifts including piggy banks. personalized gifts in metal glass leather and wood. Unique personalized gifts . Personalized gifts for Mother's day. Engraved Free. Unique personalized gifts. Unique engravable gifts. Things engraved. Everything Engravable.

 

Our easy ordering process:

Select the font (as required) - Enter engraving - (Indicate placement as required) – Purchase.